Miscellaneous Services from WeaKnees.com
TiVoHD/Series3, Premiere/Series4, and Roamio/Series5 HD TiVo Repair
This repair page covers these TiVo models:
- TiVo Series3 Model TCD648250B (original Series3, 250 GB)
- TiVo HD Model TCD652160 (160 GB unit)
- TiVo HD XL Model TCD658000 (1 TB model)
- TiVo Premiere Series4 Models TCD746320 and TCD746500
- TiVo Premiere4 Model TCD750500
- TiVo Premiere XL Series4 Model TCD748000
- TiVo Premiere Elite / XL4 Series4 Model TCD758250
- TiVo Roamio - all regular, OTA, Plus, and Pro models
For these units, we do not currently have a flat fee repair option. We can repair most problems with these units, but there are some (rare) motherboard problems we cannot fix.
This repair page also applies to DIRECTV DVRs, in limited situations. If you have the HR10-250 DIRECTV TiVo, please see this page.
Repairs for these models work like this: you pay our $99.99 diagnostic charge, which includes a diagnosis of your unit's problems, labor involved in installing any resulting parts, and return shipping via UPS ground.
To start, add the item below to your cart and checkout. Be sure to give us complete information about the problems you are having in the customer notes area below the credit card section.
Once you complete the order, we'll email you specific shipping information, in a separate email from your order confirmation.
Then, when we receive your unit, we'll diagnose the hardware and contact you.
The full repair process generally takes from one to three business days here, at WeaKnees.
Series3/Series4/Series5 TiVo Repair
Labor for diagnosis, repair, and return shipping for Series3/4/5 HD TiVo DVRs and some DIRECTV DVRs. Does not include parts.
Important Notes: All of our repairs are designed to keep your lifetime service in place. In the unlikely event that we aren't able to fix your unit, the labor fee still applies. The parts/labor required for motherboard repairs (ie soldering/desoldering components) is not included in the the $99.99 charge quoted above.
Please feel free to email us with any questions.