WeaKnees.com Price-Matching Policy & Low Price Guarantee

We will match any competitor's price on any TiVo Upgrade Kit or upgraded Series 2 TiVo that we sell. If you find a lower upgrade kit price from an established web-based retailer, please send us an email containing the URL, the price and the product that you would like us to match. We will honor a price match so long as the following are true:

• The competitor's price, including all shipping charges, is less than the WeaKnees.com price on the date we receive your email (please note that ALL of our orders ship free).

• If price matching a TiVo Upgrade Kit, the competitor's product contains all of the items that a WeaKnees.com kit contains, including: drive or drives (PVR-specific drives with a like warranty, like the Maxtor QuickView line), brackets, cables, screws, tools, instructions, etc. (not all items apply to all upgrade kits).

• The competitor must have an e-commerce web site with a shopping cart and method of payment and contact (phone and/or email).

All PriceMatch requests MUST be made before purchasing. We do NOT issue any retroactive price adjustments for any reason.

Note: Upgrade kits are much more than just off-the-shelf hard drives, and we do not match retailers such as CompUSA who sell hard drives that are not ready to be installed in a TiVo.

Please be aware that hard drives are commodities and hard drive prices fluctuate constantly. We do our best to absorb increases and also to pass on savings to our customers. Unfortunately, we cannot retroactively adjust prices on any order that has already shipped.