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TiVo Troubleshooting FAQ

I have a TiVo and I am having problems with it; where can I go for help?
Where can I find local access numbers?

I have a TiVo and I am having problems with it; where can I go for help?
We have several troubleshooting pages, which you can access here and here. These pages will help you through numerous problems, including TiVos that are stuck on "powering up" or stuck on the green screen that says "A Severe Error Has Occurred". These pages will also help if your TiVo has trouble dialing in, if you have Vonage or another VoIP service, and other problems. If you have questions not answered on these pages, please consult the customer service and support site at TiVo's home page (TiVo.com).

Where can I find local access numbers?
TiVo now has a list of access numbers on its site here.

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